Join Our Team at Reading Terminal Market’s New Swag Shop!
Reading Terminal Market Corporation, a 501(c)(3) nonprofit organization, is excited to announce the opening of our brand-new Swag Shop, featuring exclusive RTM merchandise and apparel!
We’re looking for enthusiastic and customer-focused individuals to join our team as Sales Associates. This is your chance to be part of one of Philadelphia’s most iconic public markets while helping bring our brand to life through a fun and engaging retail experience.
POSITION: Retail Sales Associate
Position Type: Hourly
Position Status: Part Time
Apply Now:
To apply, send an email to [email protected] and provide the following:
- Resumé
- Brief personal introduction
POSITION DESCRIPTION:
The primary goal of the Retail Sales Associate is to ensure the maximum shopping experience by providing the guest with outstanding customer service, which includes transacting store sales, facilitating guest service, and maintaining store stock levels and appearance. The Retail Sales Associate is expected to learn the Market’s merchants’ offerings, the Market building and be able to act as an ambassador for the Market to all guests.
The Retail Sales Associate must always maintain the highest-level of appearance by being neatly dressed in clean uniform and wearing identification. The Retail Sales Associate must ensure that the guest’s shopping experience exceeds their expectation and facilitate exemplary customer service through the following:
- Greeting the guest promptly of their entering the sales area and determining their needs.
- Providing product information and assisting customers with selection.
- Ensuring that all sales are quickly and accurately transacted.
- Safeguarding Reading Terminal Market Retail Shop assets at all times.
- Abiding by all cash and credit card handling procedures.
- Ensuring that the guest is treated with courtesy and respect.
- Maintaining a clean and organized sales floor at all times.
- Reviewing inventory to ensure that all shelves and fixtures are filled with product (including all size runs of apparel) at all times.
- Demonstrating knowledge of products and services to guests.
Experience:
Retail Sales Associate must have prior experience in handling cash and credit card transactions. Previous experience in a fast paced and high-volume retail merchandise environment is preferred.
Education and Qualifications:
- High School diploma or GED preferred.
- Prior retail experience preferred.
- High energy, positive outlook, and enjoys customer interactions
- Demonstrated ability to work with limited supervision.
- Ability to thrive in fast paced flexible environment.
- Excellent verbal communication skills.
Work Environment and Physical Demands:
Frequently stand for up to 4 hours at a time.
Occasionally sit, kneel, bend, and/or reach.
Ability to lift at least 25 pounds on a regular basis.
Regularly use hands and fingers to record and complete transactions.